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As set forth in more detail below, Spring Creek Toys ("Spring Creek Toys” or "We") collects
personal information that you provide when using the Spring Creek Toys web site ("Site"). At
Spring Creek Toys, we are committed to protecting the privacy of our customers. We do not sell, rent,
or loan any personal identifiable information regarding our customers to any
third party. We hope the information below will answer all of your questions regarding how
we treat information gathered from our visitors.
We realize that making purchases at Spring Creek Toys, or any other web site, requires trust
on your part. We value your trust very highly, and pledge to you, our customer, that we will
work to protect the security and privacy of any personal information you provide to us and that
your personal information will only be used as set forth in this Policy. This includes your name,
address, phone number, email address, and credit card in addition to any other personal information
that can be linked to you, personally.
We believe that you have a right to know, before shopping at Spring Creek Toys or at any other time,
exactly what information we might collect from you, why we collect it and how we use it. You have
the right to control your personal information as you see fit.
Spring Creek Toys may provide links to certain third party web sites. This Privacy Policy applies only
to activities conducted and personal information collected on this Spring Creek Toys web site. Other
web sites may have their own policies regarding privacy and security.
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The information we collect includes your first and last name, email address and a password when you
create your account on our website. You can browse this Site without creating an account, but you
will need to create an account when you make a purchase. Also, when you contact our Customer
Service Department, we may ask you to confirm your personal information. This enables us to protect
your confidentiality by verifying your identity.
When you make a purchase, we collect your name, billing address, shipping address, e-mail address,
phone number, and credit card number. This information is used solely by Spring Creek Toys. If we
at any time suspect credit card fraud, we may also collect a user’s IP (Internet Protocol) address.
We do not intentionally collect personal information on children under the age of 13. Anybody under
the age of 18 but above 13 years of age may use this site only under supervision of a parent(s) or
legal guardian(s) who agrees to be bound by the Spring Creek Toys 'Terms of Use'. Any child under the
age of 13, or any one who does not agree to the Spring Creek Toys 'Terms of Use' is forbidden to use
this Site.
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The information we collect on Spring Creek Toys may be used to enhance your shopping experience in the
following ways:
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Delivering merchandise and services that you purchase online.
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Registering you as a member of Spring Creek Toys.
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Preventing fraud and bill you for your purchases.
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Confirming your orders.
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Responding to your customer-service inquiries or requests.
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Communicating great values and featured items to you.
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Finding and stocking the products you want.
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Customizing your shopping experience.
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WHEN AND WITH WHOM WE SHARE YOU PERSONAL INFORMATION
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We never sell or rent your personal information to any third parties under any
circumstances. We only share personal customer information and/or purchase history
with our customer service representatives and service providers for limited purposes,
which include fulfilling customer orders; offering certain products in connection
with this Site; communicating to customers; providing customer service; enhancing
and improving customers' shopping experience; offering targeted marketing communications
to users that opted-in to receive such communications; providing a personalized shopping
experience; preventing fraud and completing payment method processing.
Apart from the purposes described above, we will never share your personal information
with any other third parties unless we have your express permission or under special
circumstances, e.g. when we believe in good faith that the disclosure is required to
prevent harm or injury (such as product recalls, fraud, claims or other liability) or
to comply with valid legal processes (subpoenas, warrants) or as required by law.
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Among our top priorities is keeping your Personal Information secure. In
our efforts to protect your online transactions, we use a technology called
Secure Sockets Layer (SSL). When you make a transaction, your personal
information will automatically be encrypted, or encoded, before it is sent
over the Internet. Encrypted information cannot be read or recorded as it
travels over the Internet. When you enter a secure portion of this Site (which
is any page containing any of your personal information), an image of a closed
lock or a solid key should appear in the bottom bar of your browser window. If
you click on this image, a small popup window displaying site-security information
will appear. This certificate guarantees that your personal information is being
transmitted in secure (encrypted) form to a Spring Creek Toys web server, not
to some unknown or unauthorized server. In addition, you will see our site address
change slightly, from http: to https: indicating a secure server connection is
being used.
Additionally, access to your Personal Information is provided only to our employees and
agents who have a need to know such information for the purpose of fulfilling your order
and offering our high level of customer service. The computers that store your Personal
Information are located in a separate facility which employs the latest in firewall and
security technology. Ultimately, your personal information is protected by the password
you created when you created an account at Spring Creek Toys (or another password you
chose after changing a previous password). If we create an account for you, we provide you
with a temporary password. We highly recommend that you change it.
Please keep your password confidential. No Customer Service Associate or any other
representative of Spring Creek Toys will ever ask you for your password. The confidentiality
of your password is yours to protect. You may change it anytime by going to Your Account. Log
in with your email address and password, then click "Update Profile" and enter a new password.
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COOKIES AND OTHER COMPUTER INFORMATION
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We use cookies to provide our customers with streamlined ordering and other useful
features. When you visit Spring Creek Toys, you will be assigned a temporary "cookie"
(a small text file) to be stored on your computer's hard drive. The purpose of this
cookie is to enhance and customize your online shopping experience. Cookies make Web
surfing easier for you by saving your customer identification information while you're
at our site. The use of cookies has become an industry standard used by most major Web
sites. Most Web browsers automatically accept cookies, but you can usually change your
browser to prevent that. Please continue to review our privacy policy from time to time
so that you are aware of our current policy with respect to cookies. You can choose to
browse on Spring Creek Toys without cookies. However, without these identifier files
you will not be able to complete a purchase or take advantage of certain features of
the Site. These features include storing your shopping cart for later use and, in the
future, providing a more personalized shopping experience. Each browser is different,
so check the "Help" menu of your browser to learn how to change your cookie preferences.
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DECIDING WHAT MARKETING COMMUNICATION YOU RECEIVE FROM US
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Spring Creek Toys may from time to time send you email messages or other forms
of marketing communications describing new items, featured merchandise and great
values. You can choose to stop receiving any marketing emails from us at any time.
Simply go to Your Account, sign in, click "Update Profile" and remove the check in
the box next to the online email newsletter(s) you would no longer like to receive.
Please allow up to 10 days for us to process your request.
The only email messages you will receive from Spring Creek Toys when you elect not
to receive marketing emails will be to confirm any purchases you make on our site,
let you know your order has been shipped, respond to your Customer Service inquiries
and to answer any other questions you may have about our site. In addition, we may
also need to send operational emails to inform you of any changes to our site that
might affect your personal information.
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ACCEPTANCE AND CHANGES TO OUR PRIVACY POLICY
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This Privacy Policy was last updated on January 1, 2013. By using our Web site, you
agree to accept the Spring Creek Toys privacy policy. Make sure you read this
policy carefully, because if you do choose to use our Web site, you automatically
agree to this policy. If you do not agree to this policy, you are prohibited from
using our Web site. We reserve the right to change, modify or amend this policy at
any time. If this policy changes in the future, we will let you know by posting the
policy on our Web site. Please check this page periodically for changes. Your continued
use of our Web site following the posting of changes to these terms will mean you accept
those changes.
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